Why buy from PixelPro Productions

  • Official NovaStar distributor

    Listed on NovaStar’s own North America distributor list.

    On NovaStar’s list →

  • 3-year NovaStar warranty

    The full factory warranty, claimed through us here in the US.

    Factory warranty, US support

  • Free remote setup

    Our NovaStar NCE-certified engineers set it up with you by screen share.

    NCE engineers set it up

  • Ships the same day

    In stock in Greater Los Angeles: paid by 1 PM Pacific on a business day, it ships that day.

    Paid by 1 PM Pacific

  • Real people, real support

    Call or text (626) 861-4292 in English, or (626) 861-6123 中文.

    Call or text (626) 861-4292

Get a quote or order the MX20

Price, stock and shipping back within 1 hour, Mon–Fri 9 am–5:30 pm Pacific.

We use your details only to respond to this request. No lists, no resale.

Have a cabinet layout or a long list? Full form →

Specifications

The numbers, and where they came from

Read from NovaStar's published specification document, and confirmed a second time against the comparison table on the vendor's own product page. Where the two disagreed, the row is not here.

Rear panel of the NovaStar MX20, showing its inputs, outputs and power connector
Rear panel.

Capacity

Loading capacity
3,900,000 pixels
Layers
3 independent
Max input
3840 × 2560
Max output
4096 × 4096
Bit depth
8-bit, 10-bit

Inputs

HDMI
2 × HDMI 1.3, in + loop
SDI
1 × 3G-SDI, in + loop
Genlock
1 × in + loop — bi-level, tri-level, blackburst

Outputs

Ethernet
6 × Gigabit, Neutrik etherCON
Optical
2 × 10G

Chassis and power

Rack units
1U, 19-inch
Dimensions
482.6 × 49.9 × 384.0 mm
Net weight
4.5 kg — 8.1 kg shipped
Power input
100–240 V~, 50/60 Hz
Max consumption
50 W
Operating temp.
−20 °C to +45 °C
Noise
36.2 dB(A) typical at 25 °C

Source: NovaStar MX20 LED Display Controller Specifications V1.5.1, checked 2026-09-21. Firmware and hardware revisions move these numbers and we are not notified, so the date is part of the specification. Ask and we will confirm any row against the current document before you order.

Manuals & downloads

Official NovaStar files and pages, links checked 2026-10-16. NovaStar revises these without notice; ask and we will send the current version.

Sizing

When it is the wrong answer

Either side of the MX20 sits a model that suits a different shape of job. We will not print a pixel count at which you should switch: that depends on your cabinet, and we would rather check the layout than have you act on a number we made up.

Below it — KU20

Rated at 3.9 million pixels like the MX20, but single-layer and without genlock — digital signage runs, menu boards, back-of-house displays, anywhere nothing needs scaling or switching. Buying it for a 4K source and scaling down wastes the source; buy for the pixel count you will actually feed it.

MX20

This page

Above it — MX30

The value pick for meeting rooms, small sanctuaries and lobby walls, rated at 6.5 million pixels across 10 Gigabit Ethernet ports. The trap is buying it for a wall that is about to grow: a second MX30 plus the genlock work costs more than one MX40 Pro would have.

Compare side by side: Which NovaStar processor do I need?

What else the run needs

A controller is a third of a working system

What decides a controller purchase is rarely the controller. It is whether the unit is on a shelf near you, who maps your cabinets, and whether the cable and power for the run ship with it.

Remote setup is free, and in-house

Most stores ship the box. Buy the MX20 from us and one of our NovaStar NCE-certified engineers sets it up with you by screen share, free. No factory escalation, no time-zone gap on a load-in day, and the same engineer is still reachable when phase two starts. COEX models are set up in NovaStar’s VMP software, which is graphical: in our experience new users get the hang of it quickly.

Cable and power are on the shelf

Cat6 snakes, fiber, and Socapex and Camlock distribution for the same run are stocked in Greater Los Angeles, so the install does not stop while a cable ships. See the cable catalog →

Questions

What buyers ask about this model

How much is the NovaStar MX20?

$1,667 at PixelPro Productions in Anaheim, California, for a single unit. It carries a 3-year warranty. Project and multi-unit pricing is quoted privately — send the cabinet count and the install date and a written quote comes back within one business day.

Is the MX20 the right controller for my wall?

Total the finished pixel count, including whatever phase two adds, and compare it against the rated loading capacity above. All-in-one, rated at 3.9 million pixels — the right size for a single conference room or a retail window. If the brief mentions redundancy, multi-source switching or a second wall in phase two, start at the MX30 instead.

Why do your specifications differ from other dealers?

They are read from NovaStar’s own published specification document rather than copied from another seller. The document and the date we checked it are printed under the table, so you can verify any row rather than take our word for it.

Do you have it in stock?

Common controller models, the MX20 among them, are held at 3111 E Miraloma Ave, Anaheim. Order by 1 PM Pacific on a business day and it ships the same day, anywhere in the US, or collect it from the warehouse. It carries a 3-year warranty. Send the cabinet model and layout and we will confirm availability against your install date in the same reply.

Who commissions it?

Our own engineers. Remote setup is free for any unit bought from us: an NCE-certified engineer sets it up with you by screen share. NovaStar NCE certification is held in-house, so cabinet mapping and fault diagnosis happen here rather than as a support ticket into a factory queue — which on a load-in day is the difference between a fix today and a fix after the time-zone gap closes.

Can you install it, or only supply it?

Both. Installation is performed under California contractor license CSLB #1063528 (General B), which is what allows us to touch structure, conduit and power rather than only hang a screen. We also sell the controller on its own to integrators running their own build.

Other COEX controllers: MX6000 Pro · MX2000 Pro · CX40 Pro · MX40 Pro · MX30 · KU20

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