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Specifications
The numbers, and where they came from
Read from NovaStar's published specification document, and confirmed a second time against the comparison table on the vendor's own product page. Where the two disagreed, the row is not here.
Rear panel.
Capacity
Loading capacity
3,900,000 pixels
Layers
3 independent
Max input
3840 × 2560
Max output
4096 × 4096
Bit depth
8-bit, 10-bit
Inputs
HDMI
2 × HDMI 1.3, in + loop
SDI
1 × 3G-SDI, in + loop
Genlock
1 × in + loop — bi-level, tri-level, blackburst
Outputs
Ethernet
6 × Gigabit, Neutrik etherCON
Optical
2 × 10G
Chassis and power
Rack units
1U, 19-inch
Dimensions
482.6 × 49.9 × 384.0 mm
Net weight
4.5 kg — 8.1 kg shipped
Power input
100–240 V~, 50/60 Hz
Max consumption
50 W
Operating temp.
−20 °C to +45 °C
Noise
36.2 dB(A) typical at 25 °C
Source: NovaStar MX20 LED Display Controller Specifications V1.5.1, checked 2026-09-21. Firmware and hardware revisions move these numbers and we are not notified, so the date is part of the specification. Ask and we will confirm any row against the current document before you order.
Official NovaStar files and pages, links checked 2026-10-16. NovaStar revises these without notice; ask and we will send the current version.
Sizing
When it is the wrong answer
Either side of the MX20 sits a model that suits a different shape of job. We will not print a pixel count at which you should switch: that depends on your cabinet, and we would rather check the layout than have you act on a number we made up.
Below it — KU20
Rated at 3.9 million pixels like the MX20, but single-layer and without genlock — digital signage runs, menu boards, back-of-house displays, anywhere nothing needs scaling or switching. Buying it for a 4K source and scaling down wastes the source; buy for the pixel count you will actually feed it.
MX20
This page
Above it — MX30
The value pick for meeting rooms, small sanctuaries and lobby walls, rated at 6.5 million pixels across 10 Gigabit Ethernet ports. The trap is buying it for a wall that is about to grow: a second MX30 plus the genlock work costs more than one MX40 Pro would have.
What decides a controller purchase is rarely the controller. It is whether the unit is on a shelf near you, who maps your cabinets, and whether the cable and power for the run ship with it.
Remote setup is free, and in-house
Most stores ship the box. Buy the MX20 from us and one of our NovaStar NCE-certified engineers sets it up with you by screen share, free. No factory escalation, no time-zone gap on a load-in day, and the same engineer is still reachable when phase two starts. COEX models are set up in NovaStar’s VMP software, which is graphical: in our experience new users get the hang of it quickly.
Cable and power are on the shelf
Cat6 snakes, fiber, and Socapex and Camlock distribution for the same run are stocked in Greater Los Angeles, so the install does not stop while a cable ships. See the cable catalog →
Questions
What buyers ask about this model
How much is the NovaStar MX20?
$1,667 at PixelPro Productions in Anaheim, California, for a single unit. It carries a 3-year warranty. Project and multi-unit pricing is quoted privately — send the cabinet count and the install date and a written quote comes back within one business day.
Is the MX20 the right controller for my wall?
Total the finished pixel count, including whatever phase two adds, and compare it against the rated loading capacity above. All-in-one, rated at 3.9 million pixels — the right size for a single conference room or a retail window. If the brief mentions redundancy, multi-source switching or a second wall in phase two, start at the MX30 instead.
Why do your specifications differ from other dealers?
They are read from NovaStar’s own published specification document rather than copied from another seller. The document and the date we checked it are printed under the table, so you can verify any row rather than take our word for it.
Do you have it in stock?
Common controller models, the MX20 among them, are held at 3111 E Miraloma Ave, Anaheim. Order by 1 PM Pacific on a business day and it ships the same day, anywhere in the US, or collect it from the warehouse. It carries a 3-year warranty. Send the cabinet model and layout and we will confirm availability against your install date in the same reply.
Who commissions it?
Our own engineers. Remote setup is free for any unit bought from us: an NCE-certified engineer sets it up with you by screen share. NovaStar NCE certification is held in-house, so cabinet mapping and fault diagnosis happen here rather than as a support ticket into a factory queue — which on a load-in day is the difference between a fix today and a fix after the time-zone gap closes.
Can you install it, or only supply it?
Both. Installation is performed under California contractor license CSLB #1063528 (General B), which is what allows us to touch structure, conduit and power rather than only hang a screen. We also sell the controller on its own to integrators running their own build.
Send the cabinet layout. We will confirm the tier.
Cabinet model, quantity and layout is enough to size the controller and quote it. If the MX20 is over-specified for your wall, we will tell you which one is right.